Cervarese Santa Croce Vacations from $691

Thank you for the stay

The whole experience was brilliant, staff are friendly and offered very good advice regarding the best place to eat (and it was). Rooms were stunning, amazing view from the terrace also. Will definitely return when in Venice

While an impressive property in many respects this hotel did not live up to expectations. Despite repeated requests and promises from staff, our room never received Wifi. Our devices got strong signals in common areas, but never in our 3rd floor room. Staff assured us all issues would be resolved, but could not follow through. At check out we received compensation via removal of a €50 restaurant charge. Staff were pleasant but frustratingly unhelpful with directions and other small matters. The included breakfast seemed meager for a 5-star hotel and was hidden away on the 2nd floor. We encountered other guests who also could not find the breakfast rooms. Signage would have solved the problem. The grand canal location meant that our water taxi dropped us at a hotel entrance, a genuine plus. But, all factors considered led us to conclude that this is a 4-star property masquerading as a 5-star hotel.

We love this property! Its in an amazing location… central to downtown, vaporetto (water train) service to surrounding areas and islands. Would definitely recommend this property and stay here again!!! All the staff were courteous and helpful and rooms were well decorated and spotless. 5* for sure!

Staff and breakfast was AMAZING, super convenient location away from the craziness but only a 5 minute walk to the places you wanna see, beautiful view of the grand canal